Introduction

We are committed to safeguarding your personal data in compliance with the Protection of Personal Information Act (POPIA) of South Africa, and where applicable, other international data protection standards.

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Website.

Information We Collect

We may collect the following categories of personal information:

1. Personal Identifiable Information (PII):

• Name and surname.
• Email address.
• Phone number.
• Physical or postal address.

2. Service-Related Information:

• Information you provide when making inquiries or booking services (e.g., leadership coaching, training, publishing consultancy).

3. Website Usage Information:

• IP address.
• Browser type and version.
• Device information.
• Pages visited and interactions on the Website.
• Cookies and analytics data.

4. Marketing and Communication Data:

• Newsletter subscriptions.
• Event or program sign-ups.
• Preferences for receiving information from us.

How We Use Your Information

We process personal information for the following purposes.

• To provide and manage our services (coaching, training, consultancy, publishing).
• To respond to inquiries and communicate with you.
• To send newsletters, updates, and promotional materials (with your consent).
• To improve the functionality and user experience of the Website.
• To comply with legal and regulatory obligations..

Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share data in the following limited circumstances:

• With trusted third-party service providers who assist with Website hosting, email marketing, or analytics, bound by confidentiality and data protection obligations.
• When required by law, regulation, or court order.
• To protect our rights, property, and safety, or that of others.

Cookies and Tracking

The Website uses cookies and similar technologies to:

• Enhance your browsing experience.
• Collect usage statistics for analytics.
• Remember preferences for future visits.

You may disable cookies in your browser settings, though this may affect Website functionality.

Third-Party Links

The Website may contain links to third-party websites. These links are provided for convenience only. We do not endorse, control, or take responsibility for the content, products, or services offered on external websites.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

These measures include:

• Encrypted storage and secure servers.
• Restricted access to personal data.
• Regular monitoring of systems for vulnerabilities.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Once no longer required, your data will be securely deleted or anonymized.

Your Rights

In terms of POPIA, you have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction or updating of your information if it is inaccurate or incomplete.
• Deletion: Request deletion of your personal information, subject to legal or contractual restrictions.
• Objection: Object to the processing of your information in certain circumstances.
• Withdraw Consent: Withdraw consent for receiving marketing communication.

To exercise any of these rights, please contact us (see Section 11).

International Users

If you access this Website from outside South Africa, your data may be transferred and processed in countries that do not have the same data protection laws. By using the Website, you consent to such transfers.

Updates to this Privacy Policy

We may update or amend this Privacy Policy at any time. The latest version will always be posted on this page with the updated “Last Updated” date.

Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us: